Let your wanderlust and passion for people inspire you to start a new career as a Travel Advisor at Webhelp.
Working on an exciting international travel campaign, you’ll be based in our vibrant Durban office and become a part of a high-energy team of individuals, motivated to help customers feed their travel bug.
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We are looking for a positive and bubbly, individual to join this dynamic team. You’ll need to be excellent at communicating with a can-do attitude and a passion for going the extra mile to ensure a job well done.
As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face.
You will be required to respond to emails, messages and phone calls from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothly.
If you are driven by success and ready to expand your experience in the travel industry business and take on new challenges, then let your career take off and apply today!
- Matric
- Excellent verbal and written English communication skills
- Minimum 2 years' experience working in BPO or contact centre environment or 6 months' experience working in the travel industry
- Proven experience of delivering exceptional customer care using email and web chat
- Results orientated with solution driven mentality
- Ability to work weekends and in a shifted environment
- Positive attitude and motivated mindset
- Good credit and criminal record
- High level of international geography knowledge
What we're offering
- R8400,00 Gross Salary
- Medical aid for main member paid by company
- Travel credits (T&Cs apply)
- Fantastic employee assistance programme (EAP)
- Webhealth benefits: World class working environment, exercise classes, access to financial well-being sessions, will writing sessions, stress management sessions
- Interactive and inclusive company culture
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. This chat based-interview is the first step in the selection process and must be completed to be considered for shortlisting.
Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.
Join our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
Job Reference: SA02524
