Customer Development Representative Hangzhou HZH Sub-branch HSBC China客户拓展代表 [China]

 

Job description

Wealth and Personal Banking (WPB)

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Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.
We are currently seeking an experienced professional to join our team.
In this role, you will:

• Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
• To hand over customer relationship prope rly to their relationship managers after closing sales
• To provide excellent services to customers and ensure all inquiries and complaints are accurately and effectively resolved to customers' satisfaction
• To participate actively in team building activ the things to share information/ideas while contributing suggestions for work improvement
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

• 
  Mainly responsible for the development of mid-to-high-end customers, introducing HSBC services to potential customers, discovering the needs of banking services and developing them into HSBC customers
• Responsible for the development and maintenance of sales channels, Responsible for the maintenance and handover of customer relationships in the early stage
• Provide customers with excellent services, ensure that customers' inquiries are answered accurately and effectively, and improve customer satisfaction
• Actively contact cooperation channels 、Continuously track the list of potential customers until successful account opening, complete the work goals set by the bank
• Ensure high standards of professional knowledge, and communicate better with potential customers

Requirements

You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /IC Issued by HSBC Bank (China) Company Limited

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